Dwell Energy, LLC Privacy Policy

Effective: 2026-01-01

This privacy notice describes how Dwell Energy, LLC (“we”, “us”) handles information in our website.

What we collect & why

We collect information to operate, secure, and improve the website. Depending on how you use the website, this may include:

• Contact details you provide directly, such as name and email address.
• Technical data like IP address, device information, and approximate location.
• Usage logs, diagnostics, and interaction data, such as which features you use and when.

How we use information

We use information to:

• Provide, maintain, and improve the website.
• Monitor performance, security, and reliability.
• Respond to support requests and communicate with you.

Third-party services

We may use trusted third-party providers to help operate the website, such as analytics, error reporting, payments, or hosting. These providers may process limited personal data only to perform services on our behalf and under appropriate safeguards. We use Calendly.com for appointment booking through our site. Please read Calendly’s Privacy Policy here: https://calendly.com/legal/privacy-notice

Data retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your rights

Depending on your location, you may have rights over your personal data, such as the right to access, correct, delete, or port your information, or object to or restrict certain processing.

Additional information for specific regions

If you are in a region like the European Economic Area, the United Kingdom, or California, additional notices about local privacy rights may apply. Where required, we will provide information about legal bases for processing, data subject rights, and how to exercise them.

Contact

If you have questions about this policy or how we handle your information, you can contact us at connect@dwell.energy.